- A: "Please choose products based on your pet’s type, age, size, and health condition. For example, lightweight products are recommended for small dogs, while durable products are best for large dogs. If you’re unsure about which product to choose, feel free to contact our customer support team at any time for advice."
FAQs
Thank you for your cooperation.
Q: How can I choose the right product for my pet?
Q:Are your pet toys safe?
A: "Our pet toys undergo strict quality control and meet safety standards. All toys are made from non-toxic and environmentally friendly materials, ensuring safety while your pet is playing. If there are any special usage precautions, they will be listed on the product page."
Q: Are your pet products suitable for all dog and cat breeds?
- A: "Our pet products are suitable for various dog and cat breeds. Each product lists the range of applicable breeds and sizes, so you can choose the best item for your pet."
Q: If I am not satisfied with the product I purchased, is an exchange possible?
A: "If you are not satisfied with your purchase, we accept exchanges within 7 days of receiving the product. The item must be unused and in its original packaging. If there is an issue with the quality of the product, we will assist with returns and exchanges."